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Handling tax-exempt customers

Some customers, like wholesalers and nonprofit organizations, can be exempt from taxes. You can mark such buyers as non-taxable, so they can check out in your store without having tax applied to their order. In order to exempt a customer from paying taxes in your store, you should mark them as non-taxable in your store admin.

To mark customers as tax-exempt:

  1. Go to your store admin > My Sales > Customers page
  2. Find the customer on the list by name or email and click on the pencil icon to edit the customer’s profile: {insert image here}
  3. Enable tax-exempt.
  4. Save the changes.

That’s it. Now the customer is marked as tax-exempt and they won’t pay any taxes while buying products in your store. You can always check this status in the Tax-exempt column on the Customers page.